Seminars With Rebecca Shafir
Quick Links for Seminar Options:
Staying Sharp -Brain Fitness for Boomers and Seniors
Working Memory-The Weak Link in ADD/ADHD
Customer-Driven Listening: Creating Loyalty from the Inside Out
Speaking with Impact: Voice Coaching for Business Professionals
The Five Worst Listening Mistakes People Make at Work – and How to Overcome Them
Mindful Listening for Parents: The Best Lesson You Can Teach Your Child
Customer-Driven Listening: Creating Loyalty from the Inside Out
There’s hearing, then there’s listening.
Most of us can hear what people are saying, but we fail to understand and cannot accurately recall afterwards what someone has said. We sorely lack the skills necessary to listen at a deeper level.
Poor listening costs businesses millions of dollars every year in wasted meeting time, lost customers, high staff turnover, team conflicts, mistakes, assumptions, malpractice and general miscommunication. Since everyone has the ability to learn how to listen – in much less time than it takes to become a good public speaker! – a listening upgrade is a worthwhile investment for your organization.
Mindful listening can have a profound effect on members of your team, your clients and you. When someone is truly heard, they can better understand themselves and take action toward their goals.
Rebecca Shafir, communication consultant and author of The Zen of Listening: Mindful Communication in the Age of Distraction, will customize a seminar to the needs of your group. Combining interaction and information, the seminar helps train participants’ brains to weed out the internal distractions that affect concentration and memory, read better between the lines, control the “listening stoppers,” and remember more without taking notes.
In addition, you’ll learn effective communication strategies for connecting with challenging customers (especially the difficult and angry ones) as well as those with Attention Deficit Disorder (ADD) or anxiety.
Contact Rebecca about Customer-Driven Listening seminar.
Speaking with Impact: Voice Coaching for Business Professionals
Your voice speaks volumes about you – more than what you have to say. In 8 seconds or less, the average listener decides whether or not you are worthy of continued attention and investment. The sound of your voice and the clarity of your speech convey a message about trust, motivation, persuasion and passion. When you have a great product or service, why sabotage yourself with a lackluster delivery?
In a small group, Rebecca teaches the speech and voice techniques used by political candidates, radio/TV personalities and the top sales pros in the country.
Group coaching is interactive, based upon a lecture/demonstration format. It can be addressed to the group as a whole covering the essentials of vocal image enhancement and include a baseline assessment for each individual. The sessions can last a half day or all day, or extend over two days for maximum benefit. Fees vary according to the size of the group and the services requested.
Contact Rebecca about Speaking with Impact seminar.
The Five Worst Listening Mistakes People Make at Work – and How to Overcome Them
The Five Worst Listening Mistakes is an entertaining and informative look at the communication mistakes we all make every day. These mistakes can sabotage crucial relationships and result in costly communication errors. We pay the price in reduced productivity, loyalty, employee and customer/patient retention and dissatisfaction. In time, these listening mistakes become patterns of poor communication that block opportunities for advancement. But there is hope! First increase awareness of the power of these mistakes, then implement practical solutions.
This makes a great lunchtime lecture for staff. Consider bringing in Rebecca to present it if anyone on the team:
Contact Rebecca about Worst Listening Mistakes seminar.
Mindful Listening for Parents: The Best Lesson You Can Teach Your Child
Ask any parent what they wish their children would do better, and the most likely reply is “To listen!” Ask the children what they wish parents would do better, and the reply is exactly the same – “To listen!”
Unfortunately, better listening isn’t usually taught in school. So it’s up to parents to set the foundation for listening at home… and it’s never too late.
This talk highlights the importance of listening for everyday communication and family relationships, including:
Better listening starts with parents! This talk is practical and enlightening and includes time for questions and answers.
Contact Rebecca about Mindful Listening for Parents seminar.
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