Rebecca Shafir, M.A.CCC, Author, Entrepreneur & Executive Functioning & Personal Development Coach.
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They want your undivided attention.
Mindless listening or no listening at all, in large part, is responsible for the national tragedies that surround us: the high rate of divorce, intolerance, schoolyard and workplace violence and substance abuse. From an economic perspective, poor listening is responsible for billions of dollars of lost revenue due to inefficient teamwork, high turnover, and customer dissatisfaction.