Hiring employees who are good at relationship-building is a good long-term strategy that can save money and time and sustain an organization, particularly in tough times.
Good relationships keep teams intact and humming along. It’s good relationships that cultivate customer loyalty no matter how the competition kicks up its game.
Moreover, most employees would rather have a pay cut than leave an organization where relationships were king.
What are the qualities you should look for in candidates? Good relationship builders:
- enter easily into small talk and segue seamlessly into business topics
- are positive and curious
- put their interests aside to learn about others
- feel comfortable with different perspectives and healthy conflict
Mindful listening (all the above qualities) is a core element of healthy, enduring relationships. Have you a team member that could enhance their relationship-building skills? Contact me at Rebecca@MindfulCommunication.com