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Past COREageous Entrepreneur Blog Posts
I’m coaching a founder (I’ll refer to her as Pam) who is on the fence. Pam hired an able team of designers and artists to create “thinking games” for children. But, she is toying with the idea of managing her business by blending in and serving her team versus leading...read more
According to a new book, No Ego by business consultant Cy Wakeman, the average worker spends 2.5 hours per day distracted by drama! We’ve all experienced varying degrees of workplace drama in other jobs – personal losses, power...read more
Over the years I have studied procrastination and its roots. For many of my clients, procrastination is an affliction that rivals the fear of public speaking. Getting started and following through on difficult, overwhelming and intimidating tasks no matter how much...read more
You may have your new product or service up and running, or you’re in the process of getting your new business off the ground. It’s frustrating to lack new ways to be competitive and for solving day-to-day problems. We typically rely on our experience, knowledge,...read more
This morning, as I rode my bike towards the last of three “nasty” hills (in COREageous-speak that translates into “wonderfully steep”), it reminded me of how important it is to build some momentum ahead of a challenge. If I wait to pick up the pace at the base of the...read more
It’s well known that founders are at risk for anxiety and depression. An aspect of entrepreneurship that’s rarely addressed is ‘loneliness.’ The ‘loneliness’ that founders describe is not about living alone or being physically isolated. My clients’ loneliness is more about having to keep doubts and failures secret because they are not living with or surrounded by other self-starter types who “get it.”
A lack of trust, a fear of rocking the boat, losing support or weakening morale combine to create a form of loneliness unique to entrepreneurship.
Here are excerpts from a letter sent by a COREageous subscriber, a founder of a travel design company whose description of ‘founder loneliness’ speaks for many of my clients. He asked for ways to manage the loneliness he experiences much of the time:
…The fact is that I really can’t share my frustrations with anyone inside the company. I have to be so careful what I say to someone, even my co-founder, because somehow that information gets distorted and passed to everyone in the company as it only creates an endless cycle of damage control…
I feel like I lead this double life: my startup and my marriage. I can’t let the two cross paths, meaning I can’t unload on her (every night).
I’d like to share my concerns with my board, but I’m afraid they might lose faith in me, or second guess the project if I do…
My free time and money is limited. How can I deal with this loneliness and keep moving forward?
Here are 7 ways to help busy and cash-strapped entrepreneurs beat loneliness:
1.Reach out anonymously to other entrepreneurs online. You are not alone.
2. Find camaraderie outside of your startup playing on a team, joining a church group or a teaming up on a community project that lifts you up.
3. Share your thoughts with a non-dependent family member you can trust 100%.
4. Find an entrepreneur coach or a mentor. Just an occasional venting and problem-solving session can do wonders.
5.Watch videos and listen to podcasts of entrepreneurs you aspire to − preferably those who had a lot of hard knocks along the way.
6. Journal your concerns and frustrations. Writing them down gets them out of your head, clarifies your thoughts and leads to creative solutions and next steps.
7. Don’t give up.
Feeling anxious, depressed and lonely as a founder? CoreCoaching may be the outlet you need to share concerns and brainstorm solutions. Contact me at [email protected]
You’ll read that most successful entrepreneurs view exercise as a core essential. Regular and rigorous exercise is a habit I urge my clients to adopt. It is the antidote for crazy hours, strict deadlines and massive pressure. It feels good, instills discipline, pumps up energy, focus and positivity, blows off stress and helps you sleep better.
A physically fit founder projects traits that attract investors and customers: competence, resilience and confidence. The exercise habit gets so ingrained that when you catch a cold or the flu you may push yourself too hard, doing your usual routine and end up really sick and for a longer period of time.
Over a weekend visit to my sweet home Chicago, I caught a nasty cold. I returned to a mound of work, including an important presentation to put together in 2 days. Feeling weak and frustrated, unable to do my regular routine, I needed something “exercise-like” to help me get my work done without over-doing caffeine, worsening my headache or wiping me out even more.
My go-to solution: Ki-Hara Stretching, made famous by Olympic Gold Medalist swimmer, Dara Torres. Done slowly, sitting or lying down, and similar to, but more toning than yoga stretches, these gentle stretches gave me the refresh of a spin or boot camp workout without making my chills and fever worse. In fact, following about 10-15 minutes of the stretches, my symptoms lifted quite a bit, and I was able to get through my to-do list efficiently for many hours with energy to spare.(Disclaimer: Before attempting any form of exercise, especially when you have a cold or the flu, it’s smart to check with your doctor)
The next time you’ve got lots to do and get bogged down by a cold or the flu, get whatever rest you can, drink plenty of fluids and Ki-Hara your way back to work.
For more time-saving, entrepreneur-friendly exercise approaches contact me at [email protected]
Marlee, my 11 year old niece, sent me a picture of her science project on the solar system. As I looked for a way to describe the wide range of styles for managing conflict, her picture offered a perfect metaphor.
Imagine the sun being CONFLICT, the good and the bad. It is hot, powerful, intense and we depend on it for survival. The Mercury and Venus types among us, closest to the sun, are very cozy with conflict – they thrive on it. They are the prosecutors and debaters. Armed with strong verbal skills, they are quick, persuasive, and hard-driving critical thinkers. Conflict huggers, comparable to Mercury and Venus, pursue drama in their lives and love to “stir the pot.”
Earth types feel the heat, but do not fear conflict. They line up their facts and listen intently to adversity. Earth types are able negotiators too. They appreciate how different perspectives promote creativity and personal growth. Alert to flare–ups and other signs of conflict, Earthlings snuff out sparks of conflict before they become dangerous.
Martians, farther away from the sun than Earth, are not as proficient with conflict. They stuff their emotions and try to get along so as to diffuse disagreements. They prefer to mediate rather than meet conflict head on. Some have passive-aggressive tendencies− the unpredictable volatility makes others want to tread carefully near their orbit. This is a trait one might associate with the orbit of a “red” planet.
Then, in our solar system, as in real life, there is a BIG gap. We come upon Jupiter, a large slow moving planet. Jupiter types avoid external conflict; it has enough turmoil on its own turf. They will approach conflict reluctantly because they are awkward with it. They deflect conflict with bravado, an over-bearing presence and feigned optimism (Hey, what conflict? We’re all good here, right?) Jupiter types may stonewall, engage behind the scenes, or step in clumsily if the Earth/Mars folks can’t get the job done.
Saturn, with its many moons to distract it from conflict will, along with the Neptune types, please, appease and keep their opinions private.
Uranus-types, very far from the sun but still in its orbit, call in sick, put off performance reviews, and hate meetings. They will do anything and everything to avoid confrontation.
Pluto (a ball of ice considered to be a “dwarf planet” rather than a full-fledged planet) has an eccentric orbit compared to the other eight planets. Folks who cling to this sort of path freeze in social situations and prefer to be reclusive. They isolate themselves and find interactions of any sort, including confrontation, highly reprehensible.
Where do you stand in the solar system of conflict? Perhaps your job or family situation requires a more flexible orbit that wavers between Venus and Jupiter?
Is it possible to change? Nature says “yes!” If the Sun and Earth were the only bodies in the solar system, Earth’s orbit would have a constant shape and orientation in space. However, because the planets exert a pull on each other, orbits change slightly over time, even Pluto’s!
It is helpful to know your style and the styles of those around you. If you can exert some gentle pull, if you can demonstrate a positive change in the way you manage conflict, others may move with you, slightly over time.
Last week I consulted to a young tech startup near Boston. To my surprise, I walked into a party. The team of five employees were having a blast playing video-games, tossing popcorn around and drawing graffiti-like images on the huge whiteboard. I was there for four hours. I noticed relatively short breaks from the festivities when the team dispersed to their offices. After periods of about 30 minutes the party started up again.
I asked Ted, the founder in his mid 30’s, “Was this a celebration day for a project well done, a goal achieved? “No,” Ted reported, “This is what goes on in between their work periods. They work best in concentrated chunks of time with long breaks in between.” The founder’s concern was that these breaks seemed to be getting longer and work time shorter. The team generally knew what they were expected to produce each month, but oversight was lax. Ted was traveling often to drum up business, and progress reporting was spotty. Two of the investors noted dips in the bottom line and started asking about the team’s accountability.
Ted was stuck as to how to keep the work culture lively and hold the team responsible for meeting the expected results. “I want my team to enjoy working here – they are a brilliant, but distractible bunch. But I don’t know how to rein them in and keep the enthusiasm. There’s some pretty tedious, but essential work amidst the creative work that’s not getting done. It’s stressing me out the more I ignore it.”
To console Ted, I shared a study mentioned in the book Fixit: Getting Accountability Right by Roger Collins and Tom Smith, in which the researchers asked respondents to select one reason why they find holding people accountable difficult. These results accurately reflect the problems I notice in many small companies, and it could explain Ted’s reluctance to hold his team responsible for the outcome:
1) 12% I don’t like confrontation.
2) 14% I don’t want to lose rapport and make people not like me.
3) 16% No one else does it, so it makes me look like the bad guy.
4) 50% I’m not sure how to do it in a way that yields good results.
5) 8% Other.
Ted was torn between responses 1, 2 and 4.
I assured Ted that there are creative and effective ways to infuse “friendly accountability” in the group without risking morale:
- The first step is to acknowledge the problem in terms of reaching “the numbers” and sharing this data with the staff. The reactions to how the company is falling short may reveal who is committed to the project and who’s there for a good time.
- Clarifying targets and asking for ways to meet those targets enhances communication and fosters buy-in. Get employees’ input on whether it means stretching out the work day or flipping the duration of time spent relaxing versus working.
- Assigning a peer as a team leader could keep the team on track when Ted is on the road.
- I also suggested that when energy dips (around 3:00p.m) to schedule a brisk 20 minute walk to discuss progress or any problems affecting their ability to meet the targets. Some exercise and personal connection could ignite another couple hours of focus and productivity.
Ted agreed to have this conversation with his team and follow up with me next week.
Are you afraid of the “A” word? Let me help you and your team become more comfortable with accountability. [email protected]
As a founder you need to depend on your team to get their jobs done, done well and on time. But in any young startup, pressures mount, and personalities clash. You may be uncomfortable with any kind of conflict – the healthy and the destructive kind. Healthy conflict is marked by openness and passionate debate that can yield positive changes. It requires a strong sense of trust between team players, and trust may still be a work in progress. Destructive conflict, on the other hand, is mean-spirited and personal. Its source is often a grudge, an intent to find fault or weakness or a miscommunication. It can ignite a drama that spreads like wild fire throughout an organization wasting valuable time and money. It’s essential to know the difference.
The “sparks” I address in this post are the unhealthy, destructive kind. Those sparks, if ignored, can combust into bonfires. Some sparks fizzle out on their own. But if tempers flare, if your star players get snarky, or when people start calling in sick, a fire has begun because you’ve let things go too long. You can’t play parent to your team members, but it’s your job to be alert to these six sparks of conflict. Snuff them out before they affect your bottom line:
1) If you work remotely, make as many random, in-person appearances as possible. Meet face-to face with your team and watch them carefully as they tell you how things are going. Probe ambiguous comments or non-verbal behaviors that make you uncomfortable, by asking,
Nancy, I noticed you were rather quiet today. Is anything going on we need to discuss?
Len, I need clarification on that last statement, can you help me understand what you meant?
2) Conference calls can be revealing too. Notice: Who is not participating like before? Who is interrupting or taking over the discussion? Do you notice anything unusual in the tone or energy of their voices? These behaviors may suggest a not-so-positive change in the group dynamic in the form of bullying, stonewalling or anger. Mention your observations to the team or the team leader and explore what may be going on.
3) Emails you or your team leaders receive may expose sparks of conflict. Look for unusual brevity, a change in tone, screaming CAPS, desperate run-on sentences with no punctuation, abrupt or disrespectful language. Approach the sender with your concerns and encourage team members to bring any disgruntled office communication, including tweets and Facebook posts, to your attention.
4) Teasing can be in fun, and if in jest, teasing can be a way to connect with the team and show a sense of humor. It can also be a subtle form of bullying. If you notice teasing, inquire privately whether the person being teased is 100% okay with it. If not, the teaser needs to cool down a bit – or a lot.
5) Listen for employees who are blaming others or not taking responsibility for something going wrong that was within their own control. Get the blamer and the “blamee” into the same room and hear both sides.
6) Are any employees taking frequent or suspicious sick days, arriving late to work or leaving early? This could be due to trouble with the team or personal problems that can affect the team. Take them aside, point out the irregular attendance, let them know their presence at work is valuable, and listen. You may discover the underlying cause(s).
Are you uncomfortable with conflict? Let me help you manage conflict painlessly. Contact me at [email protected]