Use Your Emotional Intelligence to Help a Risk-Avoidant Colleague Embrace Risk

If you have a co-worker who’s risk-averse, telling them to “just think positive” or just trust you”  rarely works. Risk-avoidant folks aren’t irrational; they are often reacting to well-earned caution, fear of failure, perfectionism or deeply held beliefs about accountability.

Instead of lecturing about the potential rewards, you can use your emotional intelligence (EI) to help them approach risk in a more thoughtful, sustainable way. Here’s a practical, people-first approach:

Build Emotional Safety

Change is hard when people feel threatened or judged. Start by showing you see and respect their caution. Risk aversion often has roots in past experiences or perfectionism. Psychological safety isn’t a buzzword—it’s the bedrock of real change.

Example: “You’ve been thorough for a reason. That caution has value. Considering this risk  isn’t about being reckless—it’s about giving ourselves more options.”

Are there situations in the past in which you proposed risks and failed? If so, is this proposition any different and how?  How did you learn from that prior experience so as not to repeat that mistake?

Point out the pros and cons on paper or in some graphic form to help your colleague process what you’re asking. If risk-taking or decision-making is particularly difficult for them, the emotional tension could make it hard to hold all the factors in their head at once.

Further reading:

Explore Their Emotional Narrative

People don’t just avoid risk because of data—they’re responding to the story they tell themselves about it. Get curious instead of persuasive. When telling their story out loud they may see the flaws in their argument and reconsider.

Ask them questions like:

  • “What outcome worries you most?”
  • “Has something in your past shaped how you see this?”

This kind of reflective listening helps them unpack assumptions.

Further reading:

Reframe Risk as Leadership

Many see risk-taking as recklessness. Without minimizing our denying their fears, help them see it instead as a leadership responsibility: demonstrating courage and modeling adaptability.

You can say:

“If you’re feeling uneasy, that’s a sign you’re trying something new. It doesn’t mean it’s the wrong decision.” Instead, help them accept that discomfort is part of growth.

“Give the team a chance to see how you handle uncertainty.”

It’s not about gambling—it’s about leading the team through the unknown fully aware of the possibility of encountering bumps in the road as we move forward.

Further reading:

  • Brené Brown on Leadership and Vulnerability
  • Leading in Uncertainty (MIT Sloan)

Make It a Small, Safe Experiment

You’re not asking them to bet the farm. Co-design a low-stakes trial:

  • “What’s one small way we could test this?”
  • “How can we make this feel safer to try?”

This approach mirrors complexity leadership’s “safe-to-fail” experiments, making risk manageable instead of overwhelming.

Further reading:

Further reading:

Anchor to Meaning

Help them connect risk-taking to purpose or legacy:

  • “What decision would you be proud of when you look back?”
  • “What example do you want to set for your team?”

Meaning turns fear into motivation.

Further reading:

  • Simon Sinek’s “Start With Why”
  • The Power of Purpose in Business (McKinsey)

A Note on Listening

None of this works without truly listening. Helping someone work through risk-aversion requires patience, empathy, and the skill of making them feel heard.

If you want to go deeper on how to listen in a way that creates trust and change, my book The Zen of Listening: Mindful Communication in the Age of Distraction offers practical, time-tested guidance.

Summary

Emotional intelligence isn’t just a leadership add-on. It’s what turns discomfort into growth. By listening, validating, reframing, and co-creating safe experiments, you can help even the most risk-averse colleagues take thoughtful, strategic risks.

Reflect on this question: What kind of risk-taking culture do I want to create? Write down 2–3 ways you can encourage healthy, strategic risk-taking in your team this quarter. Share it with your co-founders or leadership team.

Need help with these difficult conversations? Reach out to me at Rebecca@MindfulCommunication.com. Visit www.MindfulCommunication.com 

Manage Major Distractions

When I ask clients to create a vision of their optimal self (i.e., when they won’t need coaching anymore), we discuss how they will manage a wide range of distractions. For the minor, chronic distractions, clients may declare “No technology in the bedroom. I’ll be using an old-fashioned alarm clock instead.” “I’ll clean up my office at the end of every day.” Good solutions for the minor distractions.

Then I ask, how will you deal with the major distractions; the ones that tug at your emotional stability and hijack your thinking brain?  The ones for which you have little control: pandemics, major shortages of all kinds, political insanity and threats of nuclear war?

All kinds of distraction share some degree of “comfort.” Or we justify a distraction as more “important” than what we should be doing. It’s more comfortable to watch TV instead of doing your taxes. It feels more important, in a weird way, to scroll footage of the war’s devastation than to do marketing research or see what your competition is up to.

I’m sure I sound cold-hearted to some readers, but folks, you know what you’re doing. Fretting or allowing yourself to be consumed by major distractions will exact a huge toll on you and your enterprise. Certainly, stay informed. Problem solve if these major distractions pose a threat to your business. But avoid falling into the comfort trap or assigning importance to events that diminish your priorities.

The devil is in the distractions! Learn how to curb distractions of all kinds. Contact me at Rebecca@MindfulCommunication.com.  

Self-help, Coaching or Therapy?

Emotional self-regulation is an essential core skill for a founder. When challenges mount up, vulnerabilities are unveiled that could sabotage your ability to make good decisions, listen mindfully and get back on track.

For the sake of your startup, know the options for  managing your emotions. Here are three routes to consider:

Feeling stressed, tired and aggravated a lot more lately? Is this is a problem you can solve yourself?  Are you taking time to relax and re-center yourself? Are you getting good quality sleep and exercise? Can you identify the root of your distress and make the needed adjustments?

Perhaps your anxiety and low mood are due to weaknesses in your executive functioning, communication or leadership skills?  Coaching can help. However, a good coach knows when a client needs more than coaching and will direct you to more appropriate services.

Emotional problems stemming from chronic depression, mood swings, insomnia, trauma and dysfunctional relationships are best treated with therapy with or without medication. If you neglect self-care or are drawn to addictive behaviors, these are also good reasons to seek a psychologist or mental health professional as soon as possible.

For more information on CoreCoaching, contact me at Rebecca@MindfulCommunication.com. For a qualified psychotherapist, check out the therapy directory at www.PsychologyToday.com.

Focus on the Process to Reach Your Goals

Happy New Year to the COREageous ones! Current and future entrepreneurs: Enjoy time with family and friends safely, get good rest and exercise. But whenever you have the chance to slip away from the festivities, do these things to keep your competitive spirit engaged:

  • Take the time to review 2020 on a business and personal level and ask yourself a few questions: How am I better this year? What goals did I achieve? How did I do that and how can I sustain those goals? If I did not achieve them, what (besides Covid) got in the way? What are the top three things I need to accomplish this year, and what is my process for doing so?
  • If you are a college student studying entrepreneurship, review the material from last semester. Identify any murky understanding of the material to prepare for next semester. Just as a shaky foundation limits what can be built upon it, a weak understanding of core concepts will prevent your ability to apply new knowledge. Then, get ahead and preview your next course content. How can I refine my process for study and time management to be more efficient this year?

You may notice how I emphasized process in this post. You have goals, but what is your process for achieving and maintaining these goals? Need help? My CoreFour and CollegeCoreCoaching teaches process. Contact me at Rebecca@MindfulCommunication.com      

A COVID Question For You

Although COVID-19 has been tragic in many ways, it has created numerous opportunities as well. I was curious to see, aside from the vaccines and possible cures in the works, what positive effects were occurring on a personal level. Last night, I wrote to a dozen of my COREageous Coaching alums and asked them to complete this sentence:

If COVID-19 had never happened, I would not have_______________________.

I received over 25 thoughtful responses – thank you to those who contributed! But to keep this post short, I chose five to share:
Vickie: … had the time to realize that I was spinning the business out of focus, trying to be too much to everyone. I met with my team (remotely) and got consensus to return to the roots of our purpose. They were pleased, I was relieved.
Peter: …had the time to seriously connect with my best clients, only to find that one of them was ready to move on to a competitor! I listened to him and to his concerns; I let him yell at me, then it was over. I gave him my word that I’d fix the problems by the end of the week. He was back on my roster, we’re good. He appreciated the call. Awesome.
Maya: … had the opportunity to create a contingency plan in case something like COVID or worse struck again.
Hunter: … ended a particularly unhealthy and troublesome relationship that was hurting my business and me personally.
Phillip: …reunited with my 94 year old father after 5 years of silence. He was very angry when I announced that I was leaving a very cushy job to follow my passion; he didn’t get it. Still mad, but we talked. It’s better now.

In these next 2 or more weeks, the time is ripe to re-focus, repair and re-invent yourself and your small business. What can you do to make the best of this bizarre period of time?
CoreCoaching may be the answer. Contact me at Rebecca@MindfulComunication.